Contracting a company specialized in the integrated provision of specialized business process outsourcing services (bpo), comprising execution and management of user-related demands, via face-to-face service, contact center and omnichannel platform; user profile revenue management; active…
Servico Municipal de Agua e Esgoto
Title machine-translated from Portuguese. Original: CONTRATAÇÃO DE EMPRESA ESPECIALIZADA NA PRESTAÇÃO INTEGRADA DE SERVIÇOS ESPECIALIZADOS DE BUSINESS PROCESS OUTSOURCING (BPO), COMPREENDENDO EXECUÇÃO E GERENCIAMENTO DE DEMANDAS RELACIONADAS AO USUÁRIO, VIA ATENDIMENTO PRESENCIAL, CONTACT CENTER E PLATAFORMA OMNICHANNEL; GESTÃO DE RECEITA DO PERFIL…
In short
Servico Municipal de Agua e Esgoto, a public buyer in Brazil, published this tender.
Bids go through PNCP until September 28, 2026 (2 days left). The whole bidding period is 34 days.
The estimated value is BRL 34,591,423.20, about $6.2M.
For federal purchases, register in SICAF on Compras.gov.br. It's free; you sign in with a silver- or gold-level gov.br account, or with an ICP-Brasil digital certificate. Foreign companies are registered by the auctioneer (pregoeiro) or the tender committee.
Open the edital on the PNCP and check which system runs the session: Compras.gov.br for federal buyers, other platforms for states and municipalities.
Submit your proposal in that system before the session opens.